Please note: The deadline for creating a return and creating a returns label in the returns portal is 14 days from receipt of your goods and is only valid within Germany. Please note that the minimum order value for free returns is €25.00 (excluding VAT). For orders below this value, customers are responsible for return postage costs.
After these 14 days, only complaints are possible, for which please write to us at sales@ackermannsurgical.com.with all product information and the order number.

Please log in with your order number and email address / postal code to create a return / declare withdrawal or track the status of an existing return.